Landscape Customer Service

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[vc_row layout=”boxed”][vc_column width=”2/3″][vc_column_text]This page provides information to customers serviced by Evergreen of Johnson City’s landscape service team as directed by its landscape designers and account representatives.

Included are links to specific areas of our customers needs including contact information with email links to designers, customer service, office management, and production management.

We hope you will not hesitate to contact us in any way needed to ensure that information is made available to you to fully meet your needs regarding your landscaping and our services.

Sincerely,
Michael Valk
Owner / Landscape Supervisor[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_single_image image=”4518″ img_size=”full”][/vc_column][/vc_row][vc_row layout=”boxed”][vc_column][vc_empty_space][vc_tta_accordion style=”accordion_style4″ active_section=”50″ collapsible_all=”true”][vc_tta_section title=”Who Do I Contact?” tab_id=”1476739196104-132d7101-79e6″][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text]There could be a number of reasons that you need to contact our landscape department for various forms of assistance. Below are some explanations of who you would need to contact in particular situations. Evergreen’s landscaping staff arrives in the office at 7:00 am Monday thru Friday and sometimes on Saturday depending on weather conditions.

On most occasions your call will be managed by Sarah Valk McMurray, our Landscape Office Manager. Sarah can be reached at (423) 282-3431 xt 16 or at by email. If for any reason Sarah is away from her desk, just leave her a message and she will return your call at the soonest opportunity.

Here are some examples of needs you have and direction of how to proceed.

  • I am wanting to have more landscape design, planting, or maintenance performed

Our goal is to always have your needs managed by your primary designer and account representative. Click on your designer/account representative’s email link below to send an email or call their contact phone listed to talk to them in person.

  • I need to obtain some care information about my lawn and/or landscape

Again, our goal is to always keep you working with your primary designer and account representative whenever possible. They will be more than happy to provide you care references to ensure success in your landscape and to possibly discuss what Evergreen can provide to you with regards to custom maintenance services. Click on your designer/account representative’s email link below to send an email or call their contact phone listed to talk to them in person.

Also, for DIY tips of landscape care, you can click on the Landscape Care Guidelines on within this page to provide you a broad range of care guidelines for your lawn and landscape.

  • I need to discuss the scheduling of my pending landscape project.

Your landscape project is managed by both our Landscape Office Manager Sarah Valk McMurray & our Landscape Designers, Dennis Bryer and Jerry Guire. They organize our projects in a way to take many factors into consideration and would much appreciate any info you can share on your needs. Their e-mail addresses and phone numbers are provided for your convenience

I have problems with one of my trees, shrubs, or other plants installed within my landscape. Who do I called to have these inspected?

Contact either your primary designer / account representative our Landscape Office Mgr., Sarah Valk McMurray, to report any concerns you have about dead or declining trees, shrubs, or other plants. If you also are aware of your assigned landscape designer or account representative, they can be called or emailed directly but quicker responses can sometimes be made by contacting Sarah.

  • I need to make a payment for my landscape project or check on my account balance. Who do I contact?

Due to Sarah Valk McMurray’s role in managing all documentation and invoicing of landscape projects, contact her by phone or email. She will integrate any needs with our Jessica Valk Claman in our accounting department to answer any inquiries you may have on your account. When bringing in or mailing payments, please bring in associated paper work or invoice with your payments or note on payment check purpose of payment when mailing in payment checks. Though our retail staff will attempt to assist you in any way possible, often they are limited to reference info to landscape activities and any reference info to your payment upon delivery would be best.

  • I’d like to share information pertaining to my project and its management to someone in upper management. Who do I contact?

Michael Valk, one of Evergreen’s co-owners and the Landscape Supervisor would appreciate very much any comments, good or bad, that can be shared to ensure he’s in touch with your experiences. Michael can be contact by email at mvalk@evergreenofjc.com or by calling (423) 282-3431 xt 13. You can also click on the link[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]Evergreen of Johnson City
511 Princeton Road
Johnson City, TN 37601
(423) 282-3431
www.evergreenofjc.com

Michael Valk Co-Owner / Landscape Supervisor / Designer
Office Phone: (423) 282-3431 ext. #13
Email: mvalk@evergreenofjc.com

Sarah Valk McMurray Landscape Office Manager
Office Phone: (423) 282-3431 ext. #15
Cell Phone: (423) 430-3292
Email: smcmurray@evergreenofjc.com

Jerry Guire Landscape Designer / Account Representative
Office Phone: (423) 282-3431 ext. #19
Cell Phone: (423) 915-9046
Email: jguire@evergreenofjc.com

Dennis Bryer Landscape Designer / Account Representative
Office Phone: (423) 282-3431 ext. #20
Cell Phone: (423) 915-9021
Email: dbryer@evergreenofjc.com

Jessica Valk Claman Accounting Manager
Office Phone: (423) 282-3431 ext. #14
Email: jclaman@evergreenofjc.com[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Your & Our Guarantee” tab_id=”1478014492261-199cbd9e-e5cf”][vc_column_text]Evergreen of Johnson City has the best planting and service warranties available in the region. Along with its Lifetime Tree & Shrub Guarantee, offered as a standard for many trees & shrubs within our retail garden center, our landscape and maintenance services are also backed by our customer service guarantee.

Outside of the fact that our service labor guarantee is back with a 1-year guarantee, your satisfaction is of utmost important to our service team. In short, we want you happy and satisfied.

Never hesitate to make us aware of your needs or of any concerns that you may have about any of our landscape & maintenance services. Below are some examples of how our guarantee works. Obviously there are always some limitations, we still feel you’ll find our guarantee the best available in the area.

Though our landscape office staff members are not present during every hour of operation for our primary store location, they are readily available during the majority of the days Mondays thru Friday and at times on Saturdays. You’ll find our landscape management team easy to access via phone or email. You can access email links and phone numbers within the “Who Do I Contact” segment of Landscape Customer Service Page. When in doubt, contact the main landscape office at (423) 282-3431 xt #16 and talk to or leave a message for Juley Taggart, or send her an email at jtaggart@evergreenofjc.com.

We keep a record of all landscaping transactions, so never fear if you can’t locate your original service agreement. Let us dig through our files to assist you with your needs …. by the way, digging is what we do best anyway ….

Example:

A tree and/or shrub planted by your landscaping department died or is looking poor. What do I need to do and how is this handled?

Contact Juley Taggart, our Landscape Office Manager. Most of our trees and shrub sold out of our tree & shrub department at Evergreen of JC have a Lifetime warranty on their original purchase material value. If not covered by our Lifetime Guarantee, then likely they will be covered by our 1 year guarantee. Some exceptions to do apply. The labor for such are warranted for the first year meaning during the first year, all materials and labor are fully guaranteed. Just make us aware of any concerns and we’ll take it from there.

In the event that a Lifetime Guaranteed tree or shrub fails to live beyond the 1st year, then the plants material value, not including labor, is provided as a credit to you towards any other form of Evergreen of JC purchase. If you choose to have us manage the replacement no matter how it would be altered of plant choice, size, etc., then the material credit will be applied to the service order managed by us.

If you would choose to not have us manage the replacement, a gift card of the warranty credit will be provided to you for use toward any purchase at the Evergreen of Johnson City location.

Note: Some exceptions do apply with a small number of shrub, tree, or perennial types being only warranted for 1 year. This guarantee specification being either 1 year or Lifetime is noted on the front of your original service agreement. Some examples but not to include all are, Perennials, Roses, Crape Myrtles, Rhododendron, Dogwoods, Vines, Hemlocks, Otto Luyken & Skip Laurel.

Example:

One of my perennials planted by your landscape department has died or is looking poor. What do I need to do or how is this handled?

This is managed the same way as the previous example other than perennials sold out of our Greenhouse department are only provided with a 1-year landscape warranty. No warranty coverage for material or labor is provided beyond the 1st year.

Example:

Some grass or lawn renovation procedures were managed by your landscaping staff. It’s not performing well. What do I need to do?

Any lawn installation, renovation, or repair managed by seeding procedures are not guaranteed.  This is due to the many types of site and weather variations that are out of Evergreen’s control. If you feel there are conditions that were not managed properly during your service order, we would want you to bring these to our attention so we can fully evaluate all matters of your concerns.

Lawn installations, renovation, or repairs managed by sod installation have a limited warranty to 1 year with an exception to direct abuse or lack of watering procedures required to manage the sods establishment needs.

Example:

 I had a patio installed by Evergreen and it’s beginning to settle or I’m having problems with it’s installation. Are your hardscaping services guaranteed?

Generally, we back our hardscaping services by a 1-year performance guarantee and will repair or address concerns as needed. Any parts or supplies that have a Manufactures warranty, then the manufacturers warranty will manage the material’s warranty procedures and Evergreen will cover the labor warranty portion.

Hardscaping services can apply to stonework, patios, low voltage lighting systems, automated irrigation systems, water gardens, and segmental modular block retaining walls.

Example:

Evergreen’s landscape crews planted annual flowers within my landscape and they have just not performed well or have died since. Are these guaranteed?

Due to their vulnerability and the many uncontrollable site or environment conditions, Evergreen does not warranty any of their annual flower installations. If there are any concerns with such, please bring them to our attention so we can best evaluate your situation and assist in some way.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Custom Landscape Maintenance Packages” tab_id=”1476739069571-ac3bdaad-c344″][vc_column_text]Evergreen of Johnson City offers to it’s clients landscape maintenance services in just about any arrangement that one can ask form. We understand that hiring a partner to assist you with your landscape maintenance doesn’t have to require your acceptance of a full comprehensive care package.

Though we can offer and customize a full service lawn and landscape maintenance care package, we understand that you may only want to choose a particular segment of services. Whether this means that you only want to focus on a certain area of lawn and/or landscape care or that you just want Evergreen to do what you don’t want to do, we will be there for you.

For years now, Evergreen of Johnson City has customized landscape management packages for it’s customers as managed by their own assigned account representative & specialists. Our landscape designers double as maintenance account managers orchestrating landscape maintenance packages customized to meet their customer’s landscape needs.

Whether landscape maintenance means a single yearly visit or monthly visits to your home or business, Evergreen of Johnson City would love the challenge to show you the benefits of a well managed landscape. Evergreen of Johnson City prides itself in a whole new meaning of managed care where we aggressively manage on time services.

Below are examples of lawn & maintenance services that can be chosen within a customized care package for your lawn & landscape.

  • Lawn Fertilization & Weed Control program
  • Weekly Mowing services
  • Aerating, Slit Seeding, & Lawn Renovation procedures
  • Mulching & Edging services of landscape plantings
  • Landscape Weed Control
  • Landscape Pest Control
  • Pruning and Clean Up Services
  • Leaf Removal
  • Annual Flower Rotation Program
  • Water Garden Maintenance
  • Fertilizing of Trees & Shrubs
  • Irrigation System Management
  • Low Voltage Lighting Management

To meet with one of our landscape design & maintenance managers, call Evergreen of Johnson City at (423) 282-3431 ext #16 or email Juley Taggart at jtaggart@centurylink.net.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Our Landscape Services” tab_id=”1478014752156-4e03178b-ed07″][vc_column_text]

Evergreen of Johnson City manages a full-time year-round landscape service team focused around the service needs of its customers throughout the year. Below is a listing of the services that we offer.

  • New Landscape Design & Installation Services
  • Selective and Comprehensive Landscape Maintenance Services
  • Customized Yearly Landscape Maintenance Packages
  • Weed, Insect, & Disease Control Programs
  • Seasonal Flower Rotation
  • Tree & Screen Planting
  • Selective Landscape Renovation / Restoration Projects
  • Patio & Walkways
  • Landscape Irrigation Systems
  • Landscape Lighting Systems – Low Voltage
  • Pruning & Removal Services
  • Water Garden Design & Construction
  • Water Garden Maintenance
  • Terracing Features
  • Natural Boulder Accents
  • Unique Stone Features, i.e. rock walls, terraces, patios, etc.
  • Modular / Segmental Concrete Block Walls

[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row layout=”boxed” css=”.vc_custom_1478028970031{padding-top: 80px !important;padding-right: 80px !important;padding-bottom: 80px !important;padding-left: 80px !important;}”][vc_column][megatron_heading title=” Landscape Care Guidelines” size=”size-lg” line_style=”line-double”][vc_tta_accordion style=”accordion_style3″ active_section=”50″ collapsible_all=”true”][vc_tta_section title=”Initial Watering Instructions” tab_id=”1478014446756-6def9e29-e486″][vc_column_text]

Below are the initial introductory water instructions that are commonly provided by our salespersons or the installing crew leader at the time of your trees, shrub, or landscape’s installation. These outlined the recommended watering procedures for the first few weeks after installation. Following these instructions are a more detailed outline of watering instructions within the care instruction packet that we provided following landscape planting installations.

Click Here to access a version for printing or screenshots. 

Weeks 1-4 Watering & Care Instructions

Following are the instructions you will need to manage the care of your newly planted trees, shrubs, and/or perennials. Your management of these procedures during this time is crucial to their development and future growth.

Water requirements and root development are the most important factors in a plant’s early development. Our intention is to ensure that you know the difference between how to simply keep a plant alive or to make it thrive with abundant growth. The lack of follow-through with these crucial steps will simply mean lack of success in your purchase.

  • Ensure you have the necessary length of water hose to properly reach all planted items.
  • Utilize a water breaker nozzle to apply water properly to the root system.
  • Water every day for the first 3 days to minimize any transplant shock.
  • Continue to water every other day for the first 3 weeks after planting. It’s important to water thoroughly to soak the full root ball. Watering the foliage is good, but not the main focus. Drenching the root ball is the main priority. For single trees or larger trees or shrubs, positioning the hose end near the trunk to run very slowly for approximately 10 minutes each is a very effective method of full soaking the root ball area.
  • Alternate back and forth between multiple plants when watering larger groups of shrubs and landscape plantings allowing time for water to penetrate into the root ball area.
  • Once weekly for 3-4 weeks, apply Fertilome Root Stimulator diluted solution to the root ball area of each plant utilizing a watering can to apply slowly to the root ball area. For larger plantings, ask about our convenient hose end sprayer for easier larger applications.
    These repeated applications will encourage aggressive root growth and will serve as the initial fertilization needs. Any remaining Root Stimulator, if provided after our initial application at the time of planting, will be left for you to manage continued applications. If needed, any additional can be purchased at Evergreen of Johnson City. For larger landscape installations, we suggest purchasing the 1 or 2.5 gallon containers of Fertilome Root Stimulator.
  • Please make our office aware of any immediate changes in your plant’s appearance not relating to normal growth or new foliage development. Often, plants can go through some form of transplant shock but certainly only for a small period of time. We desire for your plants to thrive and to ensure you are well informed of all needs of your newly planted trees, shrubs, and other landscape ornamental plants.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Ongoing Watering Instructions” tab_id=”1478014447065-510094bf-dbde”][vc_column_text]The single most important factor for your new landscape plants is water. There are many variables that affect how much and how often you need to water. It’s possible that you’ve already been provided and discussed general watering instructions from our landscape installation staff. More detailed information is provided within our separate watering instructions sheet provided to you within this packet.

A couple of the most important factors to understand is the primary focus of where the water is being applied and the goal of keeping the newly installed tree and/or shrub’s root ball evenly moist preventing extensive drying or excessive wetness. This can be confusing, but uniform and thorough watering procedures are key components to a successful landscape planting and can determine whether a plant simply survives or thrives with abundant performance and features

One of the most important factors that we’ll stress is that your watering technique must penetrate the entire depth of the newly installed root ball area. Quick watering procedures will simply run off and penetrate the shallow or surface area only leaving the root ball, sometimes 12-18″ deep, excessively dry. Quick or fast rainfalls also can only water the soil’s surface, so don’t assume that your newly installed landscape plants are satisfied with a quick fast rainfall.

Whether you choose watering manually by a water hose or utilizing other watering devices such as sprinklers, soaker hoses, drip irrigation tubing/hoses, or slow drip bags, the main focus is to utilize these in a manner that thoroughly satisfies the watering of your landscape trees and/or shrubs. It’s important to note that larger root balls, especially those originally in containers, will dry out quickly even when the surrounding soil areas is still wet and can’t pull water from the surrounding soils until new root development has extended into the surrounding soil. This is why we focus so much on your understanding of full saturating the root ball area and the importance of keeping the original root ball areas well watered during the tree or shrub’s early development focused during the first year after installation.

No matter when a tree or shrub has been installed, the focus of managing their watering needs is to continue thru 1 full year and often thru the first two summers often being the most stressful season of a new tree or shrubs development. We also emphasize that you be aware of any landscape’s watering needs during any long endured drought period often occurring during summers and early fall seasons. Certainly the longer the tree, shrub, or perennial has developed, the less this is needed but extended droughts can be stressful for any landscape plant of any age.

Evergreen of Johnson City’s landscape team wants to ensue your full understanding of your landscape watering requirements. We are willing to customize any further conversation needed to ensure you are fully equipped with the necessary training and tools needed.

Also, a reminder that Evergreen’s professional team of designers and installers are equipped to provide you several options of automated irrigation systems if you prefer to have an automated irrigation system do the work for you. We also can provide inspection services to review the success of your watering procedures; so don’t hesitate to inquire about these services with your landscape representative.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Weed Control” tab_id=”1478014447341-dc7e06a7-5fbd”][vc_column_text]hi-yield-weed-grass-stopperThe invasion of unwanted weeds and vegetation are simply a common occurrence within any landscape and is to be expected. That’s why we stress the importance of weed control to ensure the success and beauty of your landscape. We have found that weed control can be a simple and time efficient procedure if managed on a regular and proactive basis.

During the cultivation and disturbance of the soil within your landscape, existing weed seeds, lying dormant for years, are exposed to light and activated to sprout into unwanted weeds. The first thing that we always suggest and commonly include in many of our landscape projects is a pre-emergent herbicide granule that, when activated, creates a weed control barrier killing newly sprouted weeds when they attempt to penetrate thru the herbicide barrier. Pre-Emergent herbicides that are available at and commonly used by Evergreen of JC is HiYield Weed & Grass Stopper containing Dimension herbicide.

killz-allFollowed by the initial use of a pre-emergent herbicide, liquid solutions of post-emergent herbicides are used to spot spray unwanted weeds within the landscape plantings, walkways, and patios. Available at and recommended by Evergreen is Hi-Yield Kill-Z-AII which works by applying the herbicide directly to the foliage of your targeted weed with the use of a hand carried compression pump sprayer. This type of herbicide is transferred thru the foliage to the root system to kill out the entire weed. It’s usually recommended that you acquire a 1 or 2 gallon sprayer that can be used solely for this solution only and made readily available.

This type of herbicide does not work thru the soil and will not harm or damage any of your desirable landscape plants as long as you do not apply over or onto their foliage. Target your post emergent herbicide spray solution to the weed only by holding your sprayer tip down close to the weed and spray on a calm day void of high winds prevent any spray from drifting onto desirable shrubs. Remember that pre-emergent herbicides only keep most weed seeds from germinating, so post-emergent herbicides are necessary to kill out weeds that return from an existing root, are perennial in nature, or simply missed by the pre-emergent herbicide application.

sprayerWe find that a frequent walk through and spot spraying of unwanted weeds within your landscape every 2-4 weeks, the more frequent the better, will assist you in thoroughly and efficiently managing weeds from becoming to concentrated within your landscape. Frequent spraying of smaller weeds will minimize or eliminate any pulling since small weeds can be left to die and dry up, but larger weeds may have to be pulled even if sprayed when larger in size. Remember to use caution to not walk thru any sprayed areas that can spread herbicide solution to unwanted areas of your lawn and/or landscape.

It’s also important to utilize care when mowing your lawn to ensure that clippings or mowing debris are not blown into your mulched plantings. This can cause the introduction of many grass and weed seeds and will only increase the needs for extra weed control procedures.

One of the dreaded weeds that commonly invade landscapes is Bermuda Grass which is a very aggressive nuisance in any landscape. Often this grass is present within lawns and will creep or spread from the lawn thru the bed edge and invade the bark mulched or gravel covered landscape plantings.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Mulching” tab_id=”1478014447685-1d6109a1-775f”][vc_column_text]Mulching your landscape beds is important for many reasons. Mulch holds in moisture and reduces evaporation. Also, it helps smother weeds and insulates the roots of your plants from heat and cold. Organic mulches, like Pine Bark Shredded Mulch, gradually decay providing much needed organic matter and oxygen to our clay soils. Organic matter helps hold nutrients and releases them gradually to plants improving the efficiency of applied fertilizers. Aesthetically, mulched beds that are well maintained provide a visually attractive setting for plants and other landscape features.

Evergreen recommends top-dressing your landscape beds with Pine Bark Mulch, Pine Bark Mini Nuggets, or Hardwood Mulch at least once a year, maximum maintained depth should not exceed 3-4″. Though Pine Bark Mulch and Hardwood Mulch are both commonly used in our area, Evergreen strongly encourages the choice of Pine Bark Mulch due to its nature to decompose more slowly than hardwood mulch and its ability to retain an attractive brown color much longer than hardwood mulches.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Edging” tab_id=”1478014448033-7fa9a42c-b9c7″][vc_column_text]edging-1Edging is a method of providing a sharp and neat contrast between the lawn and landscape and adds a great deal of appeal to the landscape’s appearance. We find this to be one of the most crucial aspects of a professional look. Re-edging of landscape plantings can be accomplished with the use of a what we call a spade, a flat edged digging shovel, that’s ideal in managing a clean and straight edge definition. Also able to be used are power edging machines or customized machine edgers that take some of the manual labor out of the job, but do require care to not exceed or over cut the shape of your landscape beds.

edging-2Generally, edges are renovated once yearly during the annual mulch top dressing services. Once this has been completed, edges are best maintained by utilizing careful and controlled spin trimming procedures during your weekly lawn mowing intervals. The proper way to manage this procedure is to hold the spin trimmer sideways making a 90 degree or vertical cut only cutting the excess grass blades that overlap into the landscape bed or edge.

A common error that is made during spin trimming is to hold the spin trimmer level or at a slight angle cutting a 6-12″ area outside the bed edge almost to the ground severely stressing the grass within this area and causing high exposure of sunlight to the soil surface causing excessive weed growth to this area. Soon, you’ll have a stressed appearance around the outside perimeter of the lawn full of unwanted weeds. The appearance that you want to achieve is a uniform preferred height of grass, 3-3.5″ tall, all the way to the bed edge vertically trimmed just at the bed edge to provide a distinct definition of the landscape bed shape.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Fertilizing” tab_id=”1478014448393-5ce1b888-e5f9″][vc_column_text]gardeners-specialSimply put, fertilizer is food for your plants. Proper amounts of fertilizer, applied at the proper time, will result in more vigorous, healthy plants. There are too many different types of fertilizers to list them all here, but Evergreen commonly recommends Fertilome and their private labeled Evergreen fertilizers. A wide range of these types are available to cover your landscape’s needs. Typically, granular fertilizers are recommended due to their slower release nature and ability to feed your landscape plants for 2-3 months varying on type and volume of granular applied. Liquid fertilizers can be also utilized, but often suggested as a supplement to your granular fertilizer program in-between granular applications.

Note that more is NOT better when applying fertilizer, so follow the instructions on the label carefully. These instructions are supplied to help you achieve the results that you expect and deserve from your efforts. One of the most common mistakes made is applying granular fertilizers directly inside perennials masses or directly into the center of shrubs.

Granular fertilizers are to be applied around the perimeter of the shrub, perennial clumps, or tree targeting the outer root mass. If you have any questions, contact your Evergreen representative for additional information.

root-stimulatorYou may have been recommended or supplied with Fertilome Root Stimulator after the completion of your landscape installation. This is a liquid solution supplement that is 3 products in one. First, it’s a well-balanced fertilizer high in Phosphorous and Potassium for strong root development. Second, it contains Vitamin B 1 to offset and minimize plant stress during transplanting, and third, but not least, it contains IBA, a rooting hormone that promote quick and aggressive root growth and development which is the heart of a landscape plant. In short, the stronger the root system, the stronger the plant. This type of solution is recommended to be applied once every 1-2 weeks during the first couple of months after initial planting.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Insects & Diseases” tab_id=”1478014448769-500587bd-0b70″][vc_column_text]Evergreen of Johnson City is careful to select and install only healthy plants free of pests at the time of their installation. The best defense against insects and diseases is keeping your plants healthy and vigorous. We encourage you to get to know your plants. Look them over carefully from time to time looking for pests or symptoms of poor health.

Plants problems can be difficult to diagnose. The cause can be underground or there may be more than one pest at work. Controlling insects and disease outbreaks often requires application(s) of pesticides. If you are not sure of what, when, and how to apply these pesticides, you can choose one of these three options.

  1. Contact the landscape department or your assigned representative to choose Evergreen’s professionals to manage these services for you. This option keeps you uninvolved and utilizes professional results.
  2. Contact your Evergreen representative for advice as to what type of insecticide and method of application to utilize.
  3. Visit Evergreen of Johnson City’s store and acquire direction from one of its horticultural professionals waiting daily to serve you.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Pruning” tab_id=”1478014449155-6b1e7eb3-42b8″][vc_column_text]Certainly this is one of the more important but also the most difficult aspects of landscape care since there are so many customized approaches for pruning. Generally pruning to manage landscape trees, shrubs, and perennial are to manage and achieve one of the following:

  1. Managed growth shape and size
  2. Uniform sizes within plant groups.
  3. Removal of previous year’s dormant or dead foliage on various perennials & grasses.
  4. Removing of unwanted diseased, broken, or imbalanced branching.
  5. Thinning of overall trees or shrub’s branching structure.
  6. Removal of unwanted sprouting or suckers at bases of limbed up tree or shrub selections.
  7. Acquiring a thicker growth habit by tipping or heading back long leggy branches.

We want to encourage you to consider a customized maintenance package that can be structured around any aspect of your landscape care that you don’t feel comfortable performing or able to perform for any reason. This can also be done for a short term to assist you in watching and learning how training of a new landscape is performed.

If there is any time most important to manage regular pruning and training of a landscape tree or shrub, it would be during the first few years of its development so ask how we can assist you in ensuring your landscape is managed on a progressive development path.

Many landscapes may include various grasses and other plants considered to be perennial in nature meaning that they replenish their foliage new each spring. This means that the old winter killed or stressed foliage needs to be cut back each spring before the new growth begins to emerge allowing you easy of totally cutting back the old foliage without damaging the new growth. This is especially true with Green and Variegated Liriope commonly known as Monkey Grass that only creates a single growth flush each spring. These grasses need to be cut back in late fall or early spring before the new growth, known as pips, start to emerge so you won’t damage their tips causing a browned cut tip that will be present for the entire season ahead.

At times, some perennials and ornamentals may choose to spread or grow beyond their boundaries or space provided within the landscape design. This is also crucial to manage so that you can manage the size and growth spread of any particular shrub, perennial, or ground cover designed and planted within your landscape.

Many perennials grow and spread by their roots meaning that their root clump grows wider each spring. This is especially common with various ornamental grasses, daylilies, and other aggressive clumping perennials and the method of pruning to control size is to dig up the entire root clump and diving the perennial root clump into down sized division and replanting only a portion of the perennial root back into it’s original location. The left over of any division can be discarded, given away, or planted or positioned into any other landscape area that space is adequate for such.

hand-prunerhand-held-prunersTwo of the most important tools that you’ll need to consider acquiring for pruning of your landscape are either hand pruners such as Felco or Corona hand pruners or pruning shears. Hand pruners are used to manage selective pruning on any landscape plant and are considered to be one of the most effective method of pruning; however, selective hand pruning is not always very time efficient which is where pruning shears often are used for larger and less selective pruning procedures. A set of pruning shears will provide uniform cuts for shaping conical evergreens, hedges, or other larger shrubs where shaping into rounded or globe shapes is desired. These shears can also be used for quickly cutting down perennials or grasses to ground level.

The is much to consider in maintaining a landscape but once you have gained the knowledge of how to manage or have acquire a professional service to assist you, you’ll find the rewards of a cared for landscape to be fun and rewarding ensuring consistent development of your landscape as designed to accomplish.

Too many times, landscapes are installed only to be left alone assuming that the initial designing and planting is all that’s needed. This usually results in a loss of investment into your landscape and neglect or lack of attention will cause a wide range of unfavorable conditions to develop. Know that your success is our success so we hope you will not hesitate to lean on us to assist you in any aspect of your landscape’s care and management.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]